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A
allenc33330267
Participant
December 18, 2015
Answered

How did my saved PDF files convert over to E PDF files? How can I change them back?

  • December 18, 2015
  • 2 replies
  • 54267 views

How did my saved PDF files convert over to E PDF files? How can I change them back?

This topic has been closed for replies.
Correct answer jnre

I am having the exact same problem. My files used to all be pdf files and now they are all converted to e pdf. I can't do anything with that!

Looking around for a solution...


Allen,

If you go into your control panel > Programs > Default Programs > Set Associations,

Scroll down to find .pdf and select it so it is highlighted. Then go above the box on the upper-right hand side and select change program. You can then select adobe acrobat.

Problem solved.

I have no idea how Microsoft Edge was the default program on my computer.

Hope this helps.

2 replies

A
Anonymous
February 18, 2017

I'm on Apple Mac and want to change the default back to PDF not ePDF how do I do this on Mac?

RahulTyagi_
RahulTyagi_
Participating Frequently
December 18, 2015

Hi Allen,

Can you provide more detailed information regarding your issue?

What is the file extension your the e pdf you have mentioned above?


Regards,
Rahul

A
allenc33330267Author
Participant
December 21, 2015

Rahul,

Last week when I went to open a pdf file in my saved documents folder I noticed the normal Adobe icon was replace with an <https://www.google.com/imgres?imgurl=http://worthingtonindustries.com/getmedia/6d73dd43-978e-429c-a25f-e448a1370376/internet-explorer-logo&imgrefurl=http://worthingtonindustries.com/&h=300&w=300&tbnid=o_-uLUPop5borM:&docid=gZNz8zhaUwaYPM&ei=tj54Vv3rFcbImQGVn4_YAw&tbm=isch&ved=0ahUKEwj9nqjXxO3JAhVGZCYKHZXPAzs4yAEQMwhLKEgwSA> Image result for icon internet e pdf icon. I used MS Explorer. If I changed from MS Explore to MS Edge, the icon changes to an e pdf icon. I down loaded the new Adobe DC Reader, but it did not help. My file extension still show xxxx.pdf.

My files only open through an internet extension and not as a document.

Adobe customer service has given me a case number 0217366613.

Look forward to hearing from you.

Regards,

Allen Craig

813-802-8015 (USA)

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    December 23, 2015

    Hi Allen,

    I just checked the case logs associated with that case no. you provided in your comment above and i don't see any such issue mentioned in the case logs.

    Anyways, What OS are you using?

    and what exact product version is installed on your machine? ^RT

    Regards,
    Rahul

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