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calebr94116845
calebr94116845
Participant
March 29, 2019
Answered

How do I already have Digital IDs?

  • March 29, 2019
  • 1 reply
  • 880 views

When I went to sign a document for the first time in Reader, it brings up a dialog that says "Sign In with a Digital ID". It then lists two different Keychain Digital IDs which look like a bunch of gibberish with no indication of where they came from or what is their purpose.

All I can tell is that one was issued by my Macbook, and the other was issued by "member:" followed by a bunch of random letters and numbers.

How did I get these and how do I pick one? Or use neither?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Calebr,

    I am sorry for the trouble and for the delayed response, as you mentioned that the two digital ids available are predefined by the Macbook.

    You can remove the Digital IDs from Acrobat>Preferences>Signatures.

    • In Identities & Trusted Certificates, and click More.
    • Select Digital IDs on the left, and then select the digital ID to remove.
    • Click Remove ID.
    • Enter the password, and then click OK.

    Note: If you have forgotten the password, you cannot delete the ID from here. When you click Remove ID, the Acrobat Security dialog box shows the complete location of the digital ID file. Go to the location, delete the file, and then relaunch Acrobat. The ID is removed from the list.

    If you wish to create a new Digital ID, You can add a new Digital ID from Acrobat>Preferences>Signatures.

    • In Identities & Trusted Certificates, and click More.
    • Select Digital IDs on the left, and then Click the Add ID button.
    • Select the option A New Digital ID I Want To Create Now, and click Next.
    • Specify where to store the digital ID, and click Next.
    • Follow the onscreen instruction to create a Digital ID.

    You may also take help from the Adobe article Digital IDs in Acrobat

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    May 7, 2019

    Hello Calebr,

    I am sorry for the trouble and for the delayed response, as you mentioned that the two digital ids available are predefined by the Macbook.

    You can remove the Digital IDs from Acrobat>Preferences>Signatures.

    • In Identities & Trusted Certificates, and click More.
    • Select Digital IDs on the left, and then select the digital ID to remove.
    • Click Remove ID.
    • Enter the password, and then click OK.

    Note: If you have forgotten the password, you cannot delete the ID from here. When you click Remove ID, the Acrobat Security dialog box shows the complete location of the digital ID file. Go to the location, delete the file, and then relaunch Acrobat. The ID is removed from the list.

    If you wish to create a new Digital ID, You can add a new Digital ID from Acrobat>Preferences>Signatures.

    • In Identities & Trusted Certificates, and click More.
    • Select Digital IDs on the left, and then Click the Add ID button.
    • Select the option A New Digital ID I Want To Create Now, and click Next.
    • Specify where to store the digital ID, and click Next.
    • Follow the onscreen instruction to create a Digital ID.

    You may also take help from the Adobe article Digital IDs in Acrobat

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.

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