Skip to main content
Participant
May 29, 2024
Question

How do I make the box disappear?

  • May 29, 2024
  • 1 reply
  • 221 views

 

It shows up near my cursor whenever it stops moving with all of the tools.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
June 11, 2024

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What is the workflow/steps you are doing to create this PDF file? A small video recording of the same would be vert helpful for more clarity.

 

Also make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.

 

~Amal