How do I use both the basic Reader and Acrobat Pro?

Forum|Forum|4 years ago
December 27, 2021
2 replies
1296 views

I had the free PDF reader downloaded on my business computer. I needed to download the Pro version to edit a document for work. When I downloaded it from the Adobe website, it upgraded the version of the Reader that I had. But everyone in my office shares the same login for the Pro version and we sign out whoever doesn't need to edit anything when someone else does.

The problem now is that upgrading the Reader version has left me with only the Pro version, which needs to be logged in for any functions, even if I'm not editing. So, I am unable to even view PDFs if two other people are signed in to the Pro version. I need to have both version installed for when I only need to view PDFs, but the installer for the Reader will not install again because it says I have an old version (that was upgraded) already installed. How can I reinstall just the basic Reader without needing a login and keep the Pro version to sign in and make edits only as-needed?

This topic has been closed for replies.

T

Test Screen Name

Legend

Note: it is an absolute breach of the license to share the same login for Pro. Each user needs a separate paid-for login, even if they use iit on the same computer, and not at the same time. So, you have been using it outside the license, and this has just highlighted the issue.

Meenakshi_Negi

Legend

Hi Nathan,

Thank you for reaching out.

As you have mentioned above, the Reader DC upgraded to the DC version. This is known behavior.

It is not possible to install both versions separately now. Either you will need to uninstall the Acrobat and then re-install the Reader DC. Or you will need to log in with your credentials to launch the application.

You have mentioned above that in your office everyone uses the same login credentials. We do not suggest sharing the same login credentials for security reasons.

Let us know if you have any questions.

Thanks,

Meenakshi

L

L e n a

Community Expert

It is not possible to install both versions separately now.
Meenakshi
By @Meenakshi Negi

For now, I still have Acrobat and Reader both installed and running independently.

If what you say turns out to be the norm, how will we be able to check the PDF version we send to our business partners or clients before sending it?

Does this mean that we already have to use tools like Foxit Reader (ie) to cohabit with Acrobat?

T

Test Screen Name

Legend

"how will we be able to check the PDF version " Both Acrobat Pro and Acrobat Reader can tell you the PDF version, in the same way. I don't see the concern here (but be VERY concerned about the licensing, especially as you posted in Adobe's own forum).

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