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Question

Hello, I would like to ask, why I still pay 24 euro/month? Why do I have 2 PINs? Recently we were solving prolongation of certain contract. I do not need any of your products, except acrobat reader. I am individual person, not company. My email address is [email removed] please help me find correct solution. Thank you.

jane-e · Answer

@Branka318393163u2a

Adobe Reader is free. What are you being billed for?

If you purchased from Adobe, contact Adobe Customer Care. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

You can also send a tweet to @AdobeCare.

If you purchased from Android or iPad, contact Google Play the App Store. If so, let us know if you need specific instructions.

Apologies for the 5-day delay in seeing your post.

~ Jane

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