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Participant
September 7, 2020
Question

How to back up notes under “On this IPad”

  • September 7, 2020
  • 1 reply
  • 306 views

Hello,  I have years worth of documents in my adobe acrobat reader app under “On my IPad” not the “Document Cloud”. Here pretty soon, my school is going to put my iPad back to factory settings so I need all of my documents saved.  When I signed into my adobe account on my computer none of my documents were there.  The only way I can see them on my computer is if I go back to my iPad and select “save to document cloud”.  I have hundreds of documents and that would take a long time to do individually.  Does anyone know how I can back up all of the information in a quicker way?  Thank you 

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1 reply

Amal.
Legend
September 8, 2020

Hi Cale

 

We are sorry for the trouble. As described you want to upload multiple files to the document cloud from iPad

 

The option to upload the multiple files or the folders to the Document Cloud from the application is not yet available. You will need to upload each file manually to the Document Cloud.

 

However, you can try the workaround mentioned below:

 

First, you need to transfer all the files and folders to your desktop machine.

Then, log-in to your Document Cloud account online here https://documentcloud.adobe.com/link/home/ from your machine. Now upload the files from the machine to Document Cloud.

 

You may also share your suggestions on this with the team using the link https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?K5836J

 

Also please look at the similar discussion https://community.adobe.com/t5/acrobat-reader-mobile/upload-ipad-folders-to-cloud-for-backup/td-p/10183870?page=1 for more information.

 

Regards

Amal