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Participant
September 14, 2026
Question

How to disable the blue pop-ups

  • September 14, 2026
  • 1 reply
  • 26 views

Adobe Reader (pro) constantly asks questions in blue boxes such as asking me to enable extensions in Chrome (even if they are enabled). I never want to see any of these boxes ever again. In preferences I have “Don’t show messages while viewing a document” checked and “Show me messages when I launch Adobe Acrobat” unchecked. I don’t know if Adobe gets more “points” for documents being opened in a browser but there are plenty of quirks in the browser experience to have the app be preferable. You should let us prefer the app and not advertise your Chrome extension all day.

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    September 16, 2026

    Hi jzuteck,


    Thank you for reaching out, and sorry for the trouble this may have caused.


    I understand how frustrating it can be when Acrobat repeatedly displays promotional or recommendation banners. Typically, these notifications appear only a limited number of times. However, based on your description, they seem to be continuously appearing on your end.

    Could you please provide a short video showing the constant pop-ups? Additionally, please share the current versions of Acrobat and your operating system installed on your machine. 


    Thanks,

    Meenakshi