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unsalted21
Participating Frequently
December 19, 2022
Question

How to disable usage data collection in Adobe Reader DC?

  • December 19, 2022
  • 1 reply
  • 5273 views

I installed Adobe Reader DC 22.003.20282.0 on a laptop today and there was a popup that said Adobe collects usage data information, and no option to disable it. There was a 'learn more' link but I did not have time to investigate. Now I am at that laptop again and I don't see a way to disable it. I have checked Preferences and the Help menu. Adobe's help article for Adobe Product Improvement Program says:

 

To stop participating,

  1. Choose Help > Adobe Product Improvement Program.
  2. Select either "Do Not Participate," "Don't Allow" or "No," depending on the choice offered.

 

The problem is, that's not actually an option, there is no menu entry for Adobe Product Improvement program. With a little searching I've found a user measurement registry key bUsageMeasurement that can be set to 0 in the registry so this is what I have done so far:

 

reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUsageMeasurement /t REG_DWORD /d 0
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bUsageMeasurement /t REG_DWORD /d 0

 

Does anyone know where the GUI option is to disable usage data collection?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    December 20, 2022

    Hi @unsalted21 

     

    Thanks for reaching out. 

    What you have researched so far is pretty accurate.

     

    To stop participating,

    1. Choose Help > Adobe Product Improvement Program.
    2. Select either "Do Not Participate," "Don't Allow" or "No," depending on the choice offered.

     

    The problem is, that's not actually an option, there is no menu entry for Adobe Product Improvement program. With a little searching I've found a user measurement registry key bUsageMeasurement that can be set to 0 in the registry so this is what I have done so far:

     

    There's no GUI option to disable this feature. Application preferences don't allow change from/within the app. 

     

    All you need to see and make changes according to this User Measurement. 

     

    Thanks,

    Akanchha

    U
    unsalted21Author
    Participating Frequently
    January 6, 2023

    There's no GUI option to disable this feature. Application preferences don't allow change from/within the app. 

     

    So there is not supposed to be a help menu entry for the improvement program? The entry for bUsageMeasurement says "for products prior to DC". What about DC products?

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