Skip to main content
C
CC2020
Participant
March 6, 2020
Question

How to disable window from closing itself automatically?

  • March 6, 2020
  • 1 reply
  • 1111 views

Hi, the window will close itself automatically everytime I open a file!  Is this a default feature of adobe reader?  how to disable it?  I can never have enough time to read the document or print it.  Please help.  Many thanks.

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    March 6, 2020

    What version of Reader, exactly (not "latest" please)?

    C
    CC2020Author
    Participant
    March 7, 2020

    where can I find out this info for you?  please advise.  thanks.

    T
    Test Screen Name
    Legend
    March 7, 2020

    Start Reader directly, not by double clicking on a PDF. Immediately after starting Reader go to Help > About Acrobat Reader or About Adobe Reader. We’re looking for a long number like 11.0.76 or 2016.123.3456.  Tip: write down what you see, it may take several attempts to get it all. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices