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Nine75
Nine75
Participant
October 11, 2018
Answered

how to get rid of pop up "recent" when only fast printing

  • October 11, 2018
  • 15 replies
  • 12114 views

Where can I disable this horrible pop up screen of "recent" documents that appears when I print a document without opening ( so called fast print) ?

Or how can I set it to stay in minimized status like I had in the adobe version before the update?
 
because when I do now, it shows up again in full size when I hit the print button 😞
not wanted when printing a lot of documents out of emails and maps per day and then have to minimize it after each print.

thanks in advance

      This topic has been closed for replies.
      Correct answer AnandSri

      Hi Nine,

      I am sorry for the delayed response and inconvenience caused, please install the latest patch of Adobe Reader/Acrobat 19.010.20064 from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

      Reboot the machine and check.

      let us know if you experience any issue.

      Thanks,

      Anand Sri.

      15 replies

      Show previous replies
      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      July 19, 2022

      Hi All,

       

      Sorry to hear about the trouble caused.

       

      Could you please confirm the current application version you are using on the machine and share the OS version.

      Would you mind sharing the logs for the issue for further investigation?

      Please share the following logs :

      Adobe CC logs: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

      Procmon logs: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html 

       

      Thanks,

      Meenakshi

       

       

       

      I
      ICT25287109q2m6
      Participant
      July 19, 2022

      Glad to hear you're looking at it.

       

      Machine OS:  Windows 10 Pro  version 21H2   Windows Feature Experience Pack 120.2212.3920.0

       

      Adobe Reader  Adobe 2022.001.20169 64 BIT DC

       

      log Collector Tool generates a signed ZXP file I created. Did you receive this zxp file ?

       

      P
      Pamela25305369mn0h
      Participant
      July 19, 2022

      I'm also having the same issue and would like to know how to stop this as well.  Using same above virsions Windows and Adobe Reader.

        G
        Gordon252925771d94
        Participant
        July 18, 2022

        Same problem just started happening... SOOOOOO annoying and time consuming ... and yes... i have the most recent updates

          I
          ICT25287109q2m6
          Participant
          July 18, 2022

          Same problem here. (entire company)

           

          With the latest version of Adobe Reader, we always get a pop-up with fast printing from Outlook that you have to close again. And this is very annoying.

          How can we close this pop-up ( "recent documents")? I don't want to see this like before the update.

          Please provide a solution for this problem.

          Because I quick-print a lot every day. And every time recent documents come up.

          How can we stop this?

           

            D
            Dan25248449nu6u
            Participant
            July 15, 2022

            Any ideas? This is really, really annoying and unfixable.

              M
              mike25349287mlyj
              Participant
              July 22, 2022

              anybody solve this? its really annoying when youre printing email attachments all day! 

               

              AnandSri
              Community Manager
              AnandSriCommunity Manager
              Community Manager
              October 11, 2018

              Hi there,

              We're sorry for the trouble you had with Adobe Reader, could you please share a screenshot of the "recent" documents that appear during printing? To share the screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

              Is it a Mac or Windows machine and what is the version?

              What is the make and model of the printer?

              Are you facing any issue or getting the same window when printing a PDF from Adobe Reader desktop application?

              We're here to help, just need more info.

              Thanks,

              Anand Sri.

              graham1983
              graham1983
              Inspiring
              October 11, 2018

              Here is what I see after every two prints, running W10 and an HP2035 printer.

              Only print PDF's from incoming emails so cannot comment about other applications.

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