Skip to main content
Participant
October 12, 2021
Question

How to issue by a trust anchor

  • October 12, 2021
  • 1 reply
  • 351 views

Hello, 

 

I am trying to transfer my signature from an old laptob to a new laptop. 

 

I have "Exported" and Downlaoded the File via "Digital ID and Trusted Certifcate Settings" on my old computer. 

 

I have the file downlaoded as 3 file types: "cer" "fdf" and "p7c". I am on a Mac... I tried all 3 to see if one would work...


I now have it under Trusted Certficates but the certifcate is "not trusted". There I cannot use the info to Sign documents. Can someone please share how to "isse by a trust anchor" and how to ensure the certifcate is trusted.


Thanks!

 

 

This topic has been closed for replies.

1 reply

Amal.
Legend
October 12, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you want to move your digital ID from old to new laptop.

 

Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/transferring-digital-signatures-between-laptops/m-p/9203033#M60088 and see if that works for you.

 

Regards

Amal