Skip to main content
Participant
September 5, 2024
Answered

How to turn off "Ask AI Assistant" box at bottom of window

  • September 5, 2024
  • 11 replies
  • 16124 views

This "Ask AI Assistant" box has started popping up at the bottom of the window when viewing a PDF. It has an option to "hide for this session" but how do I turn off permanently? It's just another annoying dialog box filling up my viewing screen

Correct answer Flamboyant_customer7851

Nothing works when I try to get tid of that damn intrusive box on the bottom of my screen. It's cost me HOURS of productivity! Please get rid of this  thing! It shouldn't be this hard to remove!!!

 

I have the same problem and understand your frustration.  What finally worked for me, is when I start work and the first pdf I open I go to the menu in the upper left corner, select Preferences, select Generative AI, then unclick all the boxes and click ok.  Don't close Adobe, close your document and re-open it or select another pdf to open and for the rest of the day as long as I don't close Adobe, the AI box has gone away and doesn't pop up on my documents.  If I close Adobe, I have to go through the whole Preference [Profanity removed by Moderator] again, but it does make it stop while I'm working.  I just remember to do this step every morning so I don't make myself crazy.

 

11 replies

Participating Frequently
November 4, 2024

Yes! I want to disable all AI features on my Acrobat Pro. When I open a PDF the "Ask AI Assistant" blocks accessibility/visibility to part of my file. I have "disabled" AI under preferences but that dialog box keeps reappearing.

Adobe Employee
November 5, 2024

Hi,
Sorry for the inconvenience.

Could you share the version of Acrobat that you are using? (Help -> About)

Also did you relaunch app after disabling the pref?

Thanks,

Charu Karwa

 

JoseGIHP
Participating Frequently
November 17, 2024

This is an intrusive "feature" that nobody asked for. I'm tired of paying for broken and poorly designed apps. It would be nice to read and edit my documents without that loud, obnoxious button obscuring the pages.