I am getting the following message on Reader DC

I need help

when I open documents and try to use the fill and sign, the following message comes up, 0xc0000135

Need to know how to repair it since I have the latest version and cannot even uninstall this product

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Participating Frequently

Hi lauram73,

Please follow below mention steps to repair Reader installation:

Launch Reader>click Help>select Repair Installation.

What is the dot version of Reader installed on the computer?

To check the version, under Help>select About Adobe Acrobat Reader DC

Which Operating System is installed on the machine-Windows7/8/10?

Keep us posted with the results.

Thanks,

Shivam

Participant

Hi

Please note I did the repair installation and still message comes up

the version 2017.009.20044

operating system windows 7 professional

Participating Frequently

Hi lauram73,

Could you please try installing .Net Framework from the following link and see if that works?

Make sure to reboot the machine after installation.

Thanks,

Shivam

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