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unable to open pdfs
unable to open pdfs
Participant
February 2, 2017
Question

I can edit documents by inserting and extracting pieces from a presentation but no one else on my team can. How do I fix this?

  • February 2, 2017
  • 1 reply
  • 283 views

I can go into Adobe Acrobat Reader and edit a presentation by inserting, deleting or extracting documents from a presentation but no one else on my team can. We do not have a disc and we are all signed in to the same account.

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    1 reply

    Test Screen Name
    Legend
    February 2, 2017

    Let's check the exact software you have. Please go to the Help menu (assuming you're on Windows) and look for the first About entry.

    Does it say

    - About Acrobat Reader

    - About Adobe Reader

    - About Acrobat Pro

    - About Acrobat Standard

    - About something else

    Now please check the version by choosing that item. It will be something like 2015.123.98765 or 11.1.23.

    Please let us have both bits of information.

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