I can't print a pdf file. I can print a word file, but not a pdf file. Can you help?

Forum|Forum|10 years ago
May 8, 2015
9 replies
140984 views

Correct answer ~graffiti

A few things to try.

Go to Edit>Preferences>Documents and set PDF/A mode to "Never"

Then go to Edit>Preferences>Security (enhanced) and deselect "Enable protected mode at startup.

If that doesn't work, you can always try selecting "Print as image" in the advanced print dialog.

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sam35720672t873

Participant

It worked oh my god I have spent 5 hours on it trying from updating firmware to drivers to everything this worked as of 27/02/24 thanks a lot of graffiti

Somarlane

Participant

(I am writing this in case another user encounters the exact same issue which I encountered with a particular PDF.)

I changed PDF/A mode to "Never" and disabled protected mode at startup as ~graffiti recommended. However, I also had to change 'Comments & Forms' to "Document" from "Document and Markups" in order to resolve the printing issue.

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stephen281539944d7w

Participant

None of these worked for me. Possibly, the problem has to do with View Documents in PDF/A mode. I can change it to never, but it won't stay that way. As soon as I exit Preferences, it goes back to Only for PDF/A documents. Any other help?

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stephen281539944d7w

Participant

Also, when I try to print as image, I get a message from Adobe Acrobat saying that The Document Could Not be Printed. HELP

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Z24090652yuya

Participant

This solution need to enable the TCP/IP printing on the server side. After the TCP/IP printing is enabled on windows printer server, connect the printer using lpr protocol by creating a lpr port on the client side, entering the server's IP address, queue name is the printer name on the server, and use the port on the client side as the printer port.

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Bill5E44

Participant

Thank you graffiti - it worked - I want to have your baby - that's just a term of endearment - I'm a guy - but thanks very much for sharing your knowlege and wisdom

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daves31692831

Participant

Many thanks, that worked for me. But just in case it helps others can I give my "confusing" method.

I went through all the options you give and they didn't work first time. So I rechecked them again and this time it asked me to restart the program.

The only difference I did then was to find the file in question, direct from file manager, right clicked, selected print and off it worked !!! Obviously it loaded Adobe to achieve it.

I'm not suggesting this specific route solved it. That was due to your suggestions and the resulting reload. But it felt good !!