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Participant
November 10, 2016
Question

i can't sign in the adobe reader

  • November 10, 2016
  • 1 reply
  • 599 views

i can't sign in the adobe reader,access was denied.

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    November 10, 2016

    Hi 宇飞贾75922752,

    Could you please help us with the more information on this?

    When exactly do you get "Access denied" message on Adobe Reader? please share the workflow.

    are you logged in as admin or a guest user in the computer?

    If possible please help us with the screenshot.

    Regards,

    Akanchha

    Participant
    November 23, 2016

    I want to sign in though the access in the Adobe Reader, right-top corner.  But it says Access Denied. While I can sign in through the browser, which is just well.

    AkanchhaS8194121
    Legend
    November 29, 2016

    Hi 宇飞 贾

    Are you the logged in as Administrator of the computer?

    Right click on the Reader icon and "run as administrator" and try signing in.