I can't uninstall Adobe Acrobat Reader DC
Hello everyone!
I can't use many of the functions the program allows us to use. When I try to use one of them, a blank window appears and nothing else happens. I assumed there was a problem with the program installation.
So I tried to uninstall it in the most convential way, through the control panel. I have had this error: "no valid sequence could be found for the set of patches". I searched for some fixes on the internet and have tried the followings:
- the AcroCleaner (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html);
- wmic in command prompt (the return value is 1648 which corresponds to the "no valid sequence" error);
- ProcessMonitor -> check if external DLL where used (I found none);
- the Windows TroubleShooter (nothing found);
- repair Acrobat Installation through help menu (same error as the one I've had when trying to uninstall with control panel);
- I've simply tried to reinstall it -> it says that I have the latest version of the program.
I'm running out of ideas. Can you help me?
Thank you so much in advance for your help, I hope I'll be able to fix that soon enough.
Have a lovely day!
