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atlantis_luna
atlantis_luna
Participant
December 22, 2018
Answered

I can't use the Adobe ID login the Acrobat Reader

  • December 22, 2018
  • 1 reply
  • 483 views

I can't use the Adobe ID login the Acrobat Reader, It notices me "Access Denied", Can you help me to fix it?

thanks.

    This topic has been closed for replies.
    Correct answer pixxxelschubser

    Acrobat Reader is for free. There is no login needed for using Acrobat Reader.

    If you need further functions and you have a CC subscription try to install Acrobat Professional and try to login again with your Adobe ID.

    1 reply

    pixxxelschubser
    Community Expert
    pixxxelschubserCommunity ExpertCorrect answer
    Community Expert
    December 22, 2018

    Acrobat Reader is for free. There is no login needed for using Acrobat Reader.

    If you need further functions and you have a CC subscription try to install Acrobat Professional and try to login again with your Adobe ID.

    atlantis_luna
    atlantis_lunaAuthor
    Participant
    December 22, 2018

    That means I must have the subscription first then can login with my account? but why the Acrobat Reader has a login button, and it notices me to login when I use it?

    pixxxelschubser
    Community Expert
    pixxxelschubserCommunity Expert
    Community Expert
    December 22, 2018

    Open the Acrobat Reader.

    Close the Login window if appears. Close your Acrobat Reader.

    Reopen the Acrobat Reader.

    The note window should have disappeared.

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