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Participant
Oct 17, 2017 9:58 AM UTC
Answered

I cannot change the author, title, and other properties of a PDF file

Hi guys,

I cannot change the properties of a PDF file, like author, title, subject, and keywords as all these fields are grayed out. Some of the PDF files I have are filled with information, and some are not. For both cases I am unable to change them.

I have considered the possibility that these files are protected by their creators, but the files have no passwords, and I have even tried to create my own PDF using Microsoft Office Word Document and then saved it as a PDF, and even then, though I'm the creator of the file it shows the author with a name I have never seen before and I still cannot change that.

I am using Windows 7, and am using Adobe Reader 9.4.

I have attached a screenshot of the grayed out part where I get to it by:

01. Opening a PDF file.

02. On the tabs above, select File.

03. Select Properties.

I even considered the security tab, but all of the files are showing with no security in the security method!

Here is how I got to the security tab:

01. Opening the PDF file.

02. On the tabs above, select File.

03. Select Properties.

04. On the tabs above, select security.

Thank you for help!

try67
try67Correct answer
Community Expert
Feb 7, 2025 1:28 PM UTC

Note this doesn't change the file, though, just the way files are displayed in the application.

19 replies

Participant
Nov 1, 2025 7:19 PM UTC

I had the same problem on Windows 10. I managed to change the title by opening the pdf file in Notepad++ and editing the title row to my preferred title.

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KC411
Participant
Feb 24, 2026 8:12 PM UTC

Toward the end of the file, where “xxxxx”, you can update the name, changing the title Document Properties/Description
 

 

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Participant
Jan 7, 2025 5:52 PM UTC

Hi, I've found a bit of a workaround to get the desired title for the free reader. Go to Edit > Preferences > Documents, then select "Always use filename as document title". You might have to close the document and reopen it, but it should match once you've reloaded it.

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Participant
Feb 6, 2025 8:00 PM UTC

THANK YOU!

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Participant
Jan 6, 2025 7:58 PM UTC

If you only have the free version of Adobe (Reader):

 

Navigate to where the file is located on your computer.

Right click the file

Select Properties

Click the Details tab

At the bottom select Remove Properties and Personal Information

Choose if you want it to create new copy of the file with this removed or do it to the current file (I tested it with a copy first)

 

Hope this helps someone!

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Bernd Alheit
Community Expert
Community Expert
Jan 8, 2025 5:27 AM UTC

This doesn't change the properties in the PDF file.

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Participant
Dec 13, 2023 7:20 PM UTC

There is not a "File" option in the top menu.  I have Adobe Pro

Choose Menu > Document Properties 

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Bernd Alheit
Community Expert
Community Expert
Dec 13, 2023 9:33 PM UTC

Use the hamburger menu.

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Yazeid Hammash
Participant
Mar 20, 2021 12:33 AM UTC

Go the original word file - View - Properties - then change the title and remove/add an author (on the right side) - then save as PDF.

cheers'

Yazeid Hammash

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Participant
Sep 2, 2022 8:14 PM UTC

Even when I go into the word document, and remove the name and title in the properties tab, and recreate the new word document, and then change it back to a PDF - the name and title I removed re-appear.   

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Participant
Sep 28, 2022 9:21 AM UTC

Go to the original word document, right click -> Properties -> Details tab -> click "Remove Properties and Personal Information" at the bottom -> choose remove title & subject in Remove Properties, save the word and then save as PDF. You are good to go now.

 

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Participant
Mar 14, 2020 4:52 PM UTC

I had the same problem. I edited the Title and Author in the word file and saved afterwards as PDF. The PDF file had the same Title and Author. So maybe try to convert the PDF file to a Word file. 

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Bernd Alheit
Community Expert
Community Expert
Mar 14, 2020 5:01 PM UTC

Acrobat Reader can't convert PDF to Word.

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try67
Community Expert
Community Expert
Oct 17, 2017 10:10 AM UTC

This is not possible with the free Reader. You'll need to get Acrobat to be able to do it.

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Participant
Oct 17, 2017 10:38 AM UTC

Thank you for your reply.

I have looked up the packages in Acrobat website and it did not show anywhere where you can edit file properties.

The packages were Acrobat Pro DC (14.99$ per month) and Acrobat Standard DC (12.99$ per month.) These were the only available packages in the website at the moment.

Website: https://acrobat.adobe.com/us/en/acrobat/pricing.html

Can you please provide a citation that states only premium user is allowed to take actions in properties?

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try67
Community Expert
Community Expert
Oct 17, 2017 11:39 AM UTC

Either one of these versions can do it.

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