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Participant
May 8, 2021
Question

I get prompted to get Adobe Acrobat Reader even though I already have it installed on my computer

  • May 8, 2021
  • 1 reply
  • 837 views

When I email a PDF portfolio link to my own email as a test before I send it to a potential client, and it shows up in my email, and I click on the link, instead of the PDF portfolio opening a prompt comes up telling me to "Get Abobe Reader." But I already have Adobe Reader installed on my computer, and I don't see a way to get past this prompt.

However, when I click on the link in my iPhone email, the PDF portfolio opens up on the iPhone.

How can I get past the annoying prompt on my desktop computer that is blocking my way to seeing the PDF portfolio?

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1 reply

Legend
May 8, 2021

You need to actually download the portfolio, then open it in Reader. It won't show up in email app nor in a browser.