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jorgel44137449
Participant
March 11, 2019
Answered

I get the following error message

  • March 11, 2019
  • 1 reply
  • 644 views

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Jorgel,

    We're sorry for the trouble you are having during the installation of Adobe Reader.

    The error is shown due to a missing update for Universal C Runtime in Windows. Please reboot the machine once and check for any pending updates of the Operating System from Control Panel and install all the Mandatory or optional updates available.

    Or Download the update manually from https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

    You may also refer and try the solutions from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Reboot the machine and download Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    March 12, 2019

    Hello Jorgel,

    We're sorry for the trouble you are having during the installation of Adobe Reader.

    The error is shown due to a missing update for Universal C Runtime in Windows. Please reboot the machine once and check for any pending updates of the Operating System from Control Panel and install all the Mandatory or optional updates available.

    Or Download the update manually from https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

    You may also refer and try the solutions from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

    Reboot the machine and download Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

    let us know how it goes and share your observation.

    Thanks,

    Anand Sri.