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Inspiring
January 14, 2021
Question

I have a large document and it is not displaying and the search command does not work

  • January 14, 2021
  • 1 reply
  • 480 views

I have loaded a 400 page document that is 18 MB into the Reader Software.

 

The pages display very slowly and then stop after about page 8.  The search command also does not work within the document.

 

I have tried loading another, smaller document into the software and it works fine.  I tried the troubleshooting offered another user herein with a similar problem such as toggling the settings for large documents and quick searches and it had no effect.

 

I would appreciate any help that could be provided.

 

Sincerely,

 

     Phil Dolliff

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
January 14, 2021

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat Reader)? What's your OS version?

Inspiring
January 18, 2021

The version of the Reader DC software is "Continuous Release | Version 2020.013.20074

 

The OS is Microsoft Windows 10 Pro, Version 10.0.18363