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janeto12578660
Participant
May 1, 2017
Question

I have adobe reader X1(11.0.11) since 5/16/15, i now cannot get into any pdf file and print?

  • May 1, 2017
  • 4 replies
  • 543 views

I have adobe reader X1(11.0.11) since 5/16/15, I now cannot get into any pdf file and print  Tried to download  adobe acrobat reader DC said I have latest version but cannot open any pdf file and print?

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    4 replies

    ~graffiti
    ~graffiti
    Legend
    May 1, 2017

    janeto12578660  wrote

    I have adobe reader X1(11.0.11) since 5/16/15, I now cannot get into any pdf file and print 

    Are you opening the pdf's in Reader itself or are you opening them by clicking a link in a web browser?

    janeto12578660  wrote

    Tried to download  adobe acrobat reader DC said I have latest version but cannot open any pdf file and print?

    When/where exactly do you get this message?

    janeto12578660Author
    Participant
    May 1, 2017

    Still need help.

    Claudio González
    Claudio González
    Legend
    May 1, 2017

    Don't expect instant service in a forum frequented mostly by volunteer fellow users.

    If you are in Windows -you haven't said- you can try using this tool to first remove all traces of Reader from your computer:

    http://labs.adobe.com/downloads/acrobatcleaner.html

    Then, you can download the full offline Reader installer from

    http://get.adobe.com/reader/enterprise/

    After downloading, restart your computer and run the installer before doing anything else.

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