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misskim400
Participant
April 11, 2017
Question

I have downloaded Acrobat Reader DC....

  • April 11, 2017
  • 3 replies
  • 339 views

I am trying to download a file for tax purposes.  I keep getting a error msg. that I need Adobe Acrobat Reader 8 or higher.

Is Acrobat Reader DC higher?  I am not that familiar with Adobe and still cannot access the file I need. 

What and I doing wrong?   

Thank you,

Kim

This topic has been closed for replies.

3 replies

~graffiti
~graffiti
Legend
April 14, 2017

You are probably using an unsupported browser (some use their own viewers instead of Reader). Try right-clicking the link to the form, choose to save it to your computer, open Reader and use File>Open to open the saved pdf.

    Just Shoot Me
    Just Shoot Me
    Legend
    April 14, 2017

    How are you trying to download this tax PDF from  the internet. You first have to download the file to your hard drive then open it with Acrobat Reader.

      Adorobat
      Adorobat
      Participating Frequently
      April 14, 2017

      Hi misskim400,

      Yes, Acrobat Reader DC is the latest version available to download. Could you please try the steps suggested in the following link?

      Can't open PDF

      Which Operating System is installed on the machine?

      Awaiting your response.

      -Shivam

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