Skip to main content
gcmonkey
gcmonkey
Participant
March 25, 2019
Question

I have downloaded Adobe Reader, but cannot open pdf's

This is the error I am getting

Acrobat cannot open this file because a task is still active in Acrobat.

There is nothing active as far as I am aware

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    March 27, 2019

    Hey Gcmonkey,

    Looking at the description given above, it seems that application didn't close correctly.

    After closing Acrobat it remains active in the background for a bit. So if you closed and reopened immediately, it may not actually have shut down completely. Go to the Task Manager and make sure it is closed or close it from there to be sure.

    • Open Task Manager> select Acrobat processes and>End Task.
    • Wait for a few seconds in between closing and reopening the task.

    Thanks,

    Akanchha

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices