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J
Jennerated
Participant
December 4, 2019
Question

I have tried downloading acrobat reader 5 times, and I keep getting an error message.

  • December 4, 2019
  • 1 reply
  • 495 views

I removed my expired creative cloud apps, and used the cleaning tool, and I still can't install. I've been at this for 2 hours. Help! 

 

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
December 4, 2019

Hi,

 

please share the link that you're using to install Acrobat Reader and what is your operating system and version.

 

Thank you.

J
JenneratedAuthor
Participant
December 4, 2019

Here is the link:

https://get.adobe.com/reader/

 

I have a macbook. OS High Sierra 10.13.6

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
December 4, 2019

Hi,

 

see if this helps: https://www.nickromero.com/completely-remove-adobe-from-your-mac-in-2-steps/

 

And download instead from this link: https://get.adobe.com/reader/enterprise/

 

I suggest that, before you follow through with the links above, that  you use first the Acrobat and Reader Cleanup and Repair Tool from here: https://labs.adobe.com/downloads/acrobatcleaner.html

 

 

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