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Misaelhg87
Participant
July 1, 2020
Question

I have trouble seeing and filling pdf formats

  • July 1, 2020
  • 2 replies
  • 421 views

I have trouble seeing and filling pdf formats, I can open any document in pdf, but when I want to see and fill a format, I cannot, it asks me for an update to adobe acrobat reader 8 or higher, I already did it and still I cannot do it .

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2 replies

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
July 2, 2020

Don't open the form in a browser. Download the form and open it in Acrobat Reader.

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 2, 2020

Hi Misaelhg

 

We are sorry for the trouble. As described you are getting the messgae to have Acrobat 8 or higher when yoiu try to fill in the PDF form

 

Please refer to the steps provided in the help article Fix the common issues in fillable forms in Acrobat or Reader and see if that works for you.

 

Let us knwo how it goes.

 

Regards

Amal

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