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Inspiring
December 11, 2020
Question

I have trouble to sending e-mails attaching a pdf file. What is wrong?

  • December 11, 2020
  • 2 replies
  • 646 views

Are there anybody here who have trouble to attaching a pdf file and sending with an email?
I have had problems now for approx. 4 days. If I send an e-mail without a pdf, it will reach the recipient. But if I attach a pdf, the e-mail come back to me with a message that:
This email has been rejected. The email message was detected as spam.
And I have tried to send with 6 different g-mail accounts, and also from Protonmail account, - and all works when I send without a pdf file as attached, - but as soon as I attach a pdf they end up in spam ... or I get this message back.

These pdf files are invoices which are saved as pdf.

I have been sending these pdf files for many years with no problems. So this has been happening right now lately.
I would be happy if I got a feedback from Adobe, if there is something wrong with PDF files at the moment?

Thank you very much. I look forward to hearing from you soon

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2 replies

try67
Community Expert
Community Expert
December 12, 2020

You need to contact the email service provider. This has nothing to do with Adobe.

haneadinoAuthor
Inspiring
December 12, 2020

OK.

They mentioned, - that it could be the PDF which was the problem?

I don't know?