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phred123425
Participant
March 8, 2017
Question

I recently downloaded Reader DC and now I cannot download PDF docs from the Internet?? I get a box telling me the problem is 1014:1014??

  • March 8, 2017
  • 1 reply
  • 655 views

I recently downloaded Reader DC and now I cannot download PDF docs from the Internet?? I get a box telling me the problem is   1014:1014??

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    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    March 9, 2017

    Hi phred123425,

    Could you please try the steps suggested in the link below?

    adobe reader error code 1014:1014 (Acrobat Reader) 

    Let me know if there is an issue while performing the steps.

    Thank You,

    Shivam

    P
    phred123425Author
    Participant
    March 9, 2017

    Hi Shivam,

                                    Thank you for answering my problem.

                                    I went through the steps as outlined and was told everything was OK.

                                    I installed Reader DC and upon completion of that I tried to download a PDF file from the internet and got the same response  1014:1014 problem??

    Yours in the Field

    D. I. (Ian) Hay

    Owner

    Blue Collar Adventures

    [Personal information removed by moderator]

    Adorobat
    Adorobat
    Participating Frequently
    March 11, 2017

    Hi phred123425,

    Could you please confirm Acrobat Reader version installed on the machine?

    To check the version, launch Reader>click Help>select About Adobe Acrobat Reader DC

    Which Operating System is installed on the machine?

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