I recently received a "Blocked Plug-in" message when trying to open a newsletter, previously, have opened???

I recently received a "Blocked Plug-in" message when trying to open a newsletter, previously opened???

Also, after downloading and adding Adobe Acrobat Reader on my MAC, keep getting a message to add it again (about 15 times).

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Correct answer AkanchhaS8194121

Hi Denism87235558,

I assume the web browser you are working on is safari? Could you confirm the exact version of it?

Also, you may try the troubleshooting steps suggested in the help document mentioned below-

Let us know if it doesn't help you.

Regards,

Akanchha

Participant

Version 10.12.5

Thanks, I'll try the site mentioned.

Denis

Legend

Hi Denism87235558,

I assume the web browser you are working on is safari? Could you confirm the exact version of it?

Also, you may try the troubleshooting steps suggested in the help document mentioned below-

Let us know if it doesn't help you.

Regards,

Akanchha

Participant

Akanchha:

I have tried everything you said and nothing helps.

Denny

Legend

Hi Denny,

Sorry to hear that.

As suggested in the help document, after allowing the pdf plugin it should work.

Have you tried with a different web browser? If not, then could you please try with once for the testing purpose?

-Akanchha

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