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Robert327
Participant
May 17, 2018
Question

I use Acrobat Reader DC. System calls for me to contact customer support for upgrade so I can combine pdf files. What am I upgrading?

  • May 17, 2018
  • 2 replies
  • 553 views

The system tells me I need Adobe PDF Pack. I cannot find a file to click on for the upgrade.  How can I get this done?

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    2 replies

    Adorobat
    Adorobat
    Participating Frequently
    June 7, 2018

    Hi Robert327,

    As we have checked the account details using the email address you are logged into the forums, you have a subscription for Acrobat Pro DC, currently in active state as well as for Adobe Export PDF which is currently in inactive state.

    It seems you are trying to combine pdfs in Adobe Reader application. Try downloading Acrobat Pro DC on the machine using the steps given in this link: Download and install Acrobat DC subscription , sign into the application and check.

    Let us know if you need any help.

    Shivam

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 17, 2018

    you would need to purchase something (eg, acrobat dc subscription, pdf pack etc).

    the free reader can't be converted into a tool for editing pdfs.

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