Skip to main content
D
desireed43755670
Participant
January 11, 2018
Answered

I've downloaded and installed the latest version, but still cannot view documents.

  • January 11, 2018
  • 1 reply
  • 1748 views

I'm trying to view the canadian citizenship application, and when I follow the link it tells me "please wait, if this message is not replaced by the proper contents of this document... download and install the latest version of acrobat reader"

I followed the link provided and downloaded, installed, opened Acrobat Reader, but when I go back to the application, the same message comes up. I still cannot view the application.

    This topic has been closed for replies.
    Correct answer ~graffiti

    It's more than likely due to the web browser you are using. Many of them use their own pdf viewers and do not use Adobe Reader. All of them do a horrible job when viewing forms. The best you can do would be to right-click on the link to the pdf on the website, choose to save it to your computer, then open it in Acrobat Reader.

    1 reply

    ~graffiti
    ~graffitiCorrect answer
    Legend
    January 11, 2018

    It's more than likely due to the web browser you are using. Many of them use their own pdf viewers and do not use Adobe Reader. All of them do a horrible job when viewing forms. The best you can do would be to right-click on the link to the pdf on the website, choose to save it to your computer, then open it in Acrobat Reader.

      D
      desireed43755670Author
      Participant
      January 11, 2018

      That worked, thanks so much!

      ~graffiti
      ~graffiti
      Legend
      January 11, 2018

      You're welcome.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices