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Participant
December 7, 2017
Question

ie9 error when view pdf there is a problem with adobe acrobat/reader if it is running please exit and try again (9:9)

  • December 7, 2017
  • 2 replies
  • 669 views

ie9 error when view pdf 

there is a problem with adobe acrobat/reader if it is running please exit and try again (9:9)

what meaning of (9:9)?

and how to solve?

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    2 replies

    Participant
    December 7, 2017

    Adobe officer Please confirm kevint19258666 answer

    It correct or not?

    Participant
    December 7, 2017

    Same issues here also when users want to open a PDF from the network they cannot open it.

    We can disable the security of Adobe and add the network location but the users have the issues back after rebooting the system.

    Participant
    December 7, 2017

    How to setting "disable the security of Adobe and add the network location" advice me please

    Participant
    December 7, 2017

    go to Edit > Preferences > Security (Enhanced) > Enable Protected Mode at startup

    At the bottom you can add a file or a folder/network share you this helps you