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frontOff1217
Inspiring
January 31, 2017
Answered

IExplore PDF plugin trouble

  • January 31, 2017
  • 2 replies
  • 1524 views

Hello,

I've got some Problem with IExplore and the PDF plugin.

I use "AdobeAcroCleaner_DC2015.exe" to uninstall old version of Adobe Acrobat reader. After a reboot, I install the latest version of Adobe Reader DC.

Then I go to a website who use embedded PDF, at first time, it work.

But the day after, when I go to the same website, the embedded PDF don't work anymore, He ask me to save or run the PDF file.

I've then looked for the plugin configuration and I've seen that the plugin is installed in the following folder : "C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX"

And in this folder I've got no FILES...

I tried to reinstall Adobe Reader. Embedded PDF work again. And I've got files in the ActiveX folder ( AcroPDF.DLL AcroPDF.FRA AcroPDFlmpl.dll etc...)

But again, after a few day I lost this files again. When I copy those files from an other computer, it work again.... But why does those Files disappear ?

I can't understand this. No antivirus in cause... And the folder has System ownership...

Did someone as the same Problem ?

some infos :

Windows 7 Pro with latest version of Internet Explorer.

Thanks,

FO

    This topic has been closed for replies.
    Correct answer frontOff1217

    I have found an PowerShell command who work perfectly.

    ([wmi]((Get-WmiObject

    -Class Win32_Product | Where-Object -FilterScript {$_.Name -like

    "*Reader*"}).__PATH)).uninstall()

    Problem Resolved.

    Thanks

    2 replies

    Legend
    February 1, 2017

    I would very much expect the AcroCleaner to remove the ActiveX - that's its job.

    Why do you want to uninstall at all?

    frontOff1217
    frontOff1217AuthorCorrect answer
    Inspiring
    February 1, 2017

    I have found an PowerShell command who work perfectly.

    ([wmi]((Get-WmiObject

    -Class Win32_Product | Where-Object -FilterScript {$_.Name -like

    "*Reader*"}).__PATH)).uninstall()

    Problem Resolved.

    Thanks

    Legend
    January 31, 2017

    I suspect some other app is deleting it. Keep a backup to put it back quickly. But first check the time and date on that folder (ActiveX). That's probably when it was removed and may give you a clue to follow.

    frontOff1217
    Inspiring
    February 1, 2017

    Hello,

    I find the Problem,

    If I use "AdobeAcroCleaner_DC2015.exe" the folder  "C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX" is empty,

    Same issue If I launch only the Adobe Reader install.

    BUT,

    If I uninstall the program from Program and Features on Windows Config Panel, Reboot, and then reinstall the soft. It work.

    So How Can I uninstall the program in command line ?

    Thanks