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minshallcd
Participant
January 16, 2018
Question

Image issues with Acrobat DC

  • January 16, 2018
  • 2 replies
  • 1137 views

I created a form with Acrobat DC and included some import image fields. When the form is opened with Reader DC, it will only display .pdf files - no image files such as .jpeg. Is there a way to set up reader to search all files?

    This topic has been closed for replies.

    2 replies

    Legend
    January 16, 2018

    Then it should work. This is a very new feature, less than a year old I think. Before then the answer would have been a clear "you can't".

    Have you done your own tests in Reader?

    minshallcd
    Participant
    January 16, 2018

    I have tested it. When I click on the image field, it pulls up the browse option but only searches for PDF files. Is there a setting in the full version (that I used to create the form) that I am missing?

    try67
    Community Expert
    Community Expert
    January 16, 2018

    We told you already. They are not using the latest version of Reader. There's nothing you can do about it on your end. They have to update.

    Bernd Alheit
    Community Expert
    Community Expert
    January 16, 2018

    What is the exact version of Acrobat Reader DC?

    minshallcd
    Participant
    January 16, 2018

    Continuous Release Version 20187.009.20050

    File Version 10.009.20050.57426

    Issue I am having is that users are only given the option of selecting a .pdf file. All other image files are hidden.

    Bernd Alheit
    Community Expert
    Community Expert
    January 16, 2018

    Version 2018.009.20050 of Acrobat Reader DC allows PDF files and image files.

    Make sure that they uses the latest version.