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V
vp19289445
Participant
October 11, 2019
Question

impossible glisser un doc .pdf dans mail (mac)

  • October 11, 2019
  • 3 replies
  • 658 views

bonjour

suite mise à jour mac OS sous Catalina 10.15

l'icone ADOBE ne s'affiche plus à gauche du nom de mes documents ADOBE ACROBATE READER DC lorsque ceux çi sont ouvertes.

Je ne peux ainsi plus saisir et glisser mes documents dans des mails ou des dossiers comme je pouvais le faire auparavant

quelqu'un a une idée pourquoi?

un grand merci et bonne journée

ViPaP

 
 
 
 
 
 
 
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    3 replies

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    October 11, 2019

    Hi there!

     

    If I understand correctly, you have updated your Mac OS to Catalina and ever since it was updated you are unable view the Adobe Reader icon next to the pdf document. Also, you are unable to drag and drop the document to share via email.

     

    Would you mind sharing the screenshot of the list of pdf icon visible at your end? If its not the Adobe Reader icon then what exactly it is? 

    Could be a possibility, that the default pdf viewer has changed to some other application. Do you able to open Adobe Reader application separately, without opening pdf file first?

     

    Thanks,

    Akanchha 

    V
    vp19289445Author
    Participant
    October 11, 2019
    thanks so much Akanchha, yes you've understood correctely I am unable to drag and drop the document to share via email.
    V
    vp19289445Author
    Participant
    October 11, 2019

    here is the screenshot of my pdf document wihout icon

     

    and yes I can open the Adobe Acrobat Reader DC application directly wthout opening a pdf file previously

     

    thanks!

     
     
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