Impossible to print document
Dear community,
I run Adobe Acrobat Reader DC in its latest version (downloaded today) under Windows 7.
Every time I want to use Acrobat Reader to print a PDF on my Brother HL-2135W printer I get the following error messages :
1. Impossible to print document (I run a French version. Message in French is: Impossible d'imprimer le document.)
After clicking on OK the second error message appears
2. Error during printing the document (Erreur pendant l'impression du document)
This is not related to a specific document, because
a) It happens with every PDF, even PDFs I printed before.
b) I can print the same PDF through Chrome.
Also the printer works as I can print other types of documents (email, Word, etc.) and even PDFs using Chrome.
Printing works when choosing PDFCreator as printer. I get the same error message with Microsoft XPS Document Writer.
I have already restarted the computer many times, and I have uninstalled the software (incl. with Revo Uninstaller) and reinstalled it.
The problem occurred when I tried to reset the Brother TN-2010 cartridge as described here https://www.youtube.com/watch?v=DdTwJxOwcbo
When I tried to print with the reset cartridge the error occurred. I am now using a new cartridge and printing works fine with the other software. But in Acrobat Reader the problem remains.
Any ideas how to get rid of the problem?
Thanks for you help!
