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amatef47736730
amatef47736730
Participant
February 11, 2021
Question

Impossible to print in acrobat dc 2021

  • February 11, 2021
  • 1 reply
  • 426 views

je viens d'installer cette version et je ne peux plus imprimer ni sur ma laser ni sur mon imprimante jet d'encre

"attente de disponibilité de l'imprimante" tourne en boucle.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
February 11, 2021

Hi Amate!

 

Thank you for reaching out and reporting the issue

 

As you are experiencing an issue with printing after the recent update, please restart the application and reboot the machine once.

If that doesn't help, please try disabling the protected mode under the application Preferences > Security (Enhanced). Then try to print again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

D
defaultwqrx5z3fhj32
Participant
February 22, 2021

I have rebooted my printer and computer and .pdfs only come out as blank pages. The Protected Mode is NOT enabled in my version, so I can't "uncheck" that box. Are there other solutions?

Carrie

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