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M
madzone9236576589kx3f
Participant
April 7, 2024
Question

impression

  • April 7, 2024
  • 1 reply
  • 641 views

Bonjour, j'aimerais savoir pourquoi dans la fenêtre impression le mode "affiche" est-il inaccessible ?

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
April 12, 2024

Hi there,

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.

 

If it still doesn't work, would you mind collecting the Adobe CC logs https://adobe.ly/4aT8K2U and  Procmon logs (Win Only)  https://adobe.ly/4aSVRpC  and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.
 
Regards
Amal

 



M
madzone9236576589kx3fAuthor
Participant
April 15, 2024

Bonjour , merci pour votre réponce  mais la mise a jour n'a rien changer .

Et je ne comprend pas comment et ou partager le fichier journal qui est sur mon bureau .

 

 

    Amal.
    Amal.
    Legend
    April 15, 2024

    Hi there

     

    Please follow the steps shared in the links to collect the logs, once done, you may upload the logs file to any cloud storage of your choice (Dropbox, Googledrive, etc.) generate the link and share that link with us for further checking.

     

    ~Amal

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