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warm_warrior5E6D
Participant
January 19, 2022
Question

Infected pdf file, help me recovery file!

  • January 19, 2022
  • 2 replies
  • 508 views

There is a pdf file with pictures, when opening the file, instead of the picture, the inscription "hello world!", Apparently the file is infected, is it possible to recover the file?

 

 

 

This topic has been closed for replies.

2 replies

Legend
January 20, 2022

It doesn't say "infected". Read it again. It says "protected", which is entirely different.

Download the file and try to open it in Acrobat or Acrobat Reader.

warm_warrior5E6D
Participant
January 20, 2022

there was a picture, it used to open normally, recently it started to open like this and there are a lot of such files, everything opens like this, instead of the picture it shows the text "Hello world!"

Meenakshi Negi
Community Manager
Community Manager
January 20, 2022

Hello,

 

Thank you for reaching out.

 

Could you please confirm how exactly you have received this PDF? If the file is corrupted, there is no option to recover it.

The file that you have shared above shows only a few dots in it and it opens without any error messages. Is it the same file you are referring to?

Please share the screenshot of the screen you receive on opening the PDF.

 

Thanks,

Meenakshi

 

 

warm_warrior5E6D
Participant
January 20, 2022

Hi, Meenakshi.

Yes, this file.

the pdf file was in the Sinology network shared folder