Installed a new Epson printer with latest drivers but cannot print from a .PDF document

Question

I recently purchased a new Epson printer, model XP-2200. When I try to print a page from a PDF file, I am presented with an error message stating that this document cannot be printed, and advising me to contact Adobe support for assistance.
I'm using a laptop with Windows 10 OS. I use Adobe Reader to display the contents of a PDF file.

Question 1: Is this an Epson problem or an Adobe problem?

Question 2: How do I solve this irritating problem?

Randy Hagan · Answer

Not an Adobe solution — or an Epson one, for that matter — but you might want to check out this Microsoft Windows support tree to see if this helps:

https://answers.microsoft.com/en-us/windows/forum/all/epson-printer-issues-with-pdf-files/d7b42890-696c-4461-98eb-cea05d833dc6

Hope this is helpful,

Randy

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