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45100841
45100841
Participant
October 30, 2018
Answered

insufficient data for an image Reader DC

  • October 30, 2018
  • 2 replies
  • 926 views

Each time I download an image of a check from my bank account, I receive the error message "insufficient data for an image" when I try to open and view the pdf. I've checked for updates and done a repair installation. I've made sure all the system requirements are met, but all these have still not resolved the issue. I've checked the forums and the latest issue I see is back in Feb 2018.

Any help is much appreciated.

This topic has been closed for replies.
Correct answer Test Screen Name

Report to the bank. 99 times out of  100 it’s the file‘s fault. Just once it was a Reader bug, but that was fixed years ago.

2 replies

T
Test Screen Name
Legend
October 30, 2018

Ooh, does the bank let you set up a logo or picture you made, to include on the check?

    T
    Test Screen NameCorrect answer
    Legend
    October 30, 2018

    Report to the bank. 99 times out of  100 it’s the file‘s fault. Just once it was a Reader bug, but that was fixed years ago.

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