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williamg30091971
Participant
October 3, 2018
해결됨

Invisible Tools

  • October 3, 2018
  • 1 답변
  • 919 조회

Reader DC has recently updated automatically, and now some of the tools are invisible on the toolbar.  This particularly applies to the File tools, including Print.  The tools are there because the tool identity is displayed when hovering and once located by this means the tool works, but being invisible makes them pretty useless.

    이 주제는 답변이 닫혔습니다.
    최고의 답변: AnandSri

    Hello Williamg,

    We're sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed? To identify the version, take help from the article Identify the product and its version for Acrobat and Reader DC

    Make sure that you have the latest version of Adobe Reader 19.008.20074 installed, check for the update from help>check for updates, reboot the machine and check.

    You may also try changing the Display theme of Adobe Reader from View>Display Theme>and can choose 'Light Gray' and 'Dark Gray' and see if this brings any difference.

    Is it possible to post a screenshot of the window where the tools are displayed and are invisible? To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Which operating system/version are you on? We’re here to help, just need more info.

    Thanks,

    Anand Sri.

    1 답변

    AnandSri
    AnandSri답변
    Legend
    October 16, 2018

    Hello Williamg,

    We're sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed? To identify the version, take help from the article Identify the product and its version for Acrobat and Reader DC

    Make sure that you have the latest version of Adobe Reader 19.008.20074 installed, check for the update from help>check for updates, reboot the machine and check.

    You may also try changing the Display theme of Adobe Reader from View>Display Theme>and can choose 'Light Gray' and 'Dark Gray' and see if this brings any difference.

    Is it possible to post a screenshot of the window where the tools are displayed and are invisible? To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Which operating system/version are you on? We’re here to help, just need more info.

    Thanks,

    Anand Sri.

    williamg30091971
    Participant
    October 17, 2018

    All tools are now visible, but I did not do anything, so suspect there was a further update to Reader.  I certainly now have version 19.008.20074.

    Thanks

    William

    AnandSri
    Legend
    October 17, 2018

    Glad to hear it has been resolved! Feel free to reach out if you run into any other questions or issues in the future.

    Thanks!

    Anand Sri.