Skip to main content
J
Jimmy5E12
Participant
February 27, 2025
Question

iPad & Mac files are different!

  • February 27, 2025
  • 1 reply
  • 200 views

I’ve done some work on my iPad, adding a lot of comments to a PDF file, but I can’t find the updated version on my Mac. I literally cannot open the correct version of the file. It seems to have been uploaded to iCloud, yet on my Mac, I only see the old comments.

 

Sharing a copy of the file from my iPad doesn’t work either, as only the old comments appear.

 

Any chance Adobe staff is interested in improving their products, or should I just use other tools?

1 reply

J
Jimmy5E12Author
Participant
February 27, 2025

Ok, now all my comments are gone. 

Amal.
Community Manager
Amal.Community Manager
Community Manager
June 17, 2025

Hi there 

 

Hope you are doing well and sorry for the late reply. 

 

I hope you would have fixed the issue by now. If the issue still exists, please update the version of the Acrobat application and the OS you are using? Go to Help > About Acrobat and make sure its updated to the latest version 25.01.205XX go to Help > Check for updates and reboot the computer once and check if that works. 

 

Let us know how it goes.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices