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Participant
June 18, 2025
Answered

iPhone Acrobat Reader Crashing On Open

  • June 18, 2025
  • 2 replies
  • 271 views

I have used acrobat reader for years on my iPhone, and this morning the app started crashing every time I open it. I've turned off my phone, deleted and reinstalled the app, confirmed I have plenty of memory and nothing seems to be helping. Any ideas on how to troubleshoot or fix?

Correct answer Souvik Sadhu

Hi All,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

Participant
June 18, 2025

Try clearing the app’s cache via iPhone storage settings or check if a recent iOS or app update caused the issue rolling back (if possible) sometimes helps Bitlife Br apk.

Participant
June 18, 2025

I have the same problem on IPHONE and IPAD both on IOS 18.5 and latest Acrobat version.  This seems to be a widely reported problem.  I have tried reinstalls, restarts and verified everything is latest version with no solution.

Participant
June 18, 2025

Thank you, I saw some similar issues reported as well. My main concern at this point is if I lost the files I had stored on my iPhone by deleting the app and reinstalling, following the troubleshooting steps from adobe for the issue.

Souvik Sadhu
Community Manager
Community Manager
June 18, 2025

Hi @Adam_Rice3303 @sopitz1,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.