Skip to main content
Participant
December 24, 2016
Question

Is Adobe Acrobat Reader DC Version 15.020.2042 compatible with HP 7520 Photosmart e-all-in-one printer, fax, scan software?

  • December 24, 2016
  • 1 reply
  • 409 views

HP PHOTOSMART E-ALL-IN-ONE 7520-WINDOWS 8.1OS, ADOBE ACROBAT READER DC DOWNLOADED FREE ON 11/06/16 VERSION 15.020.2042, MAY NOT BE COMPLETELY COMPATIBLE WITH HP SOFTWARE PARTICULARLY SCAN TO FAX. I TRIED TO USE HP PRINTER ASSISTANT TO SCAN DOCUMENT OR FAX, SETTINGS =DOCUMENT TO FILE, THEN OPENED ADVANCE SETTINGS BECAUSE I WAS FAXING 11 PAGES, SO I CHOSE "FILE  PDF", THEN CHECKED BOX SAYING -"CREATE A SEPARATE FILE FOR EACH SCANNED DOCUMENT".   MAIN PROBLEM  WAS THE SCANNED DOCUMENTS WERE SAVED IN DOCUMENTS FOLDER, "BUT NOT IN HP FOLDER."  ADOBE FAX NO .

    This topic has been closed for replies.

    1 reply

    try67
    Community Expert
    Community Expert
    December 25, 2016

    Adobe Reader is not capable of creating PDF files, only displaying them. So any issues you have with the scanning process for this printer is not related to it.