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Participant
October 12, 2021
Question

Is Adobe Reader location specific?

  • October 12, 2021
  • 1 reply
  • 192 views

The acorbat reader had a different way to highlight text, where I can highlight as well as use it as a pen to write somehwere else in the page, back in India. But sadly, it is more restrictive and I can only higligth the selected text with the the tool in Canada. Why is it different in both the countries?

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1 reply

Amal.
Legend
October 12, 2021

Hi there

 

We are sorry to hear that. As described you can highlight as well as use it as a pen to write. But can only highlight the selected text with the the tool in Canada.

 

Would you mind sharing a small video recording of the steps you are doing and the issue you are experiencing?

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If its a file specific issue please share the file with us for testing.

 

Also make sure you have the latest version 21.07.20099 installed. Go to help > Check for updates and reboot the computer once.

 

Regards

Amal