Issue Converting PDF to Word File – Adobe Feature Missing

@freddy_6383 that is correct. The message "This feature is not included in your current Acrobat license" confirms that the free Adobe Acrobat Reader you are using does not support converting files like Word documents into PDFs. Your Free Acrobat Reader is primarily for viewing, printing, and annotating PDFs, not for creating or editing them. 

If you want to convert the file, you need to upgrade:

You can typically convert a Word document to PDF directly from Microsoft Word itself by going to "File" > "Save As" and selecting PDF as the output format.

To enable your team to convert Word files to PDF consistently, your organization would need to acquire licenses for Adobe Acrobat Standard or Adobe Acrobat Pro, as these paid versions include the full suite of PDF creation and editing functionalities. You should reach out to your IT department or the person managing your team's software licenses to explore upgrading your Adobe plan.