Skip to main content
H
Hitesh Maiskar
Participant
January 23, 2022
Question

Issue: Licensed Adobe Acrobat closes automatically and asks for registration

  • January 23, 2022
  • 2 replies
  • 964 views

Hi,

I have installed an Adobe Acrobat XI Standard (11.0.0.0). It is registered with serial no. It is showing message for product activation on install completion and asking for registration while opening pdf. After some time pdf file closes automatically. I do not have any user credentials to register product.

 

Thanks,

Hitesh.

 

This topic has been closed for replies.

2 replies

try67
Community Expert
try67Community Expert
Community Expert
January 24, 2022

You can skip that step. The important part is to activate it. If you didn't deactivate the older installations you will have to contact Adobe directly and ask for an activation count reset.

H
Hitesh MaiskarAuthor
Participant
February 7, 2022

Hi Adobe,

Thanks for ypour response. 

Plese provide a way to deactivate a license from previous machine and activate on current machine.

 

Thanks,

Hitesh.

H
Hitesh MaiskarAuthor
Participant
January 23, 2022

One thing to note here is that, earlier product was installed with same serial key on one machine. Now that is uninstalled and same key is applied on another machine.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices