Issue with Exporting RPRO Reports to PDF

Hello, I'm an IT with a retail company, we have almost a 100 stores across multiple states and this issue is happening with all our stores. We use Retail Pro for our POS and we have something called Retail Pro 9 Reports in our back offices at the stores where managers can run Sales and Dicount reports and then either print or export those files. The one that doesn't work in this case is exporting these reports to PDF. When we hit export, nothig happens mostly, the files don't get export to the Reader. We have the stores doing a workaround for now which is to hit print option at the top in the Reports, at the drop-down arrow, there's a "Microsoft Print to PDF" option and save it that way. The exporting strangely enough works sometimes when you back out of the reports and running it again one or two times but obviously that's not ideal.

I have attached an picture example of what the Retail Pro Reports looks like as I understand it's not widely used or known. This started happening on the 29th of Sept. and has been ongoing ever since. Not sure if there was a windows update, I looked at all the latest windows updates and I don't see anything out of the ordinary that would break Adobe exporting to PDF or a bug in Adobe that needs to be looked at, but it's a little frustrating. Any help or suggestions would be appreciated? Thanks!